Effective Date: November 11, 2024

At Tuftix, we are committed to delivering your orders in a timely and efficient manner. Please review the details of our shipping policy below.

1. Free Shipping

• Free Standard Shipping is available for all orders over $99 (before taxes and discounts).
• Orders below $99 will incur a flat shipping fee based on the delivery location and shipping method chosen at checkout.

2. Shipping Locations

• We currently ship within the United States.
• At this time, we do not offer international shipping.

3. Processing Time

• Orders are processed within 1-3 business days (excluding weekends and holidays).
• You will receive an email confirmation with tracking details once your order has shipped.

4. Delivery Times

• Standard Shipping: Estimated delivery within 5-7 business days after processing.
• Delivery times may vary based on location, weather, or carrier delays.

5. Expedited Shipping

• Expedited shipping options are available at an additional cost. The shipping rates and delivery times will be displayed during checkout.

6. Order Tracking

• Once your order is shipped, you will receive a tracking number via email.
• Use this number to track your package on the carrier’s website for real-time updates.

7. Shipping Restrictions

• We cannot ship to P.O. boxes, APO/FPO addresses, or certain remote locations.
• If we encounter any issues with your shipping address, we will contact you for clarification.

8. Lost or Damaged Packages

• If your package is lost or arrives damaged, please contact us within 48 hours of delivery at contact.tuftix@gmail.com or +1 234 567 8902.
• We will work with the carrier to resolve the issue promptly.

9. Changes to Shipping Address

• If you need to update your shipping address after placing an order, please contact us immediately.
• Address changes can only be made before the order has been processed.

10. Contact Us

For questions or concerns about shipping, please contact us:

• Email: contact.tuftix@gmail.com
• Phone: +1 234 567 8902
• Address: 1948 E Sunrise Blvd, Fort Lauderdale, FL 33304, United States

11. Policy Updates

Tuftix reserves the right to update or modify this shipping policy at any time. Changes will be reflected on this page with the updated effective date.